Privacy Policy

You give us directly: your name, email address, phone number, service address, preferred installation date, and the equipment you select. We collect this when you place an order or request an installation date.

Payment information: card and billing details are entered on Stripe's hosted checkout and are processed by Stripe. We never see or store your full card number.

Automatically: standard web log data such as IP address, browser type, and the pages you viewed, used to keep the site working and secure.

When you provide your phone number at checkout, you are agreeing to receive text messages about your order and installation. The notice shown at the submit button reads:

By providing your phone number, you agree to receive text messages from DFW RingPro about your order and installation. Message and data rates may apply. Reply STOP to opt out.

Separately and optionally, you may check a box to receive marketing messages. That checkbox is never pre-checked, and leaving it unchecked has no effect on your ability to buy anything from us. It reads:

I agree to receive marketing calls and texts from DFW RingPro, including calls placed using automated or artificial voice technology. Consent is not a condition of purchase.

These are two separate permissions. Agreeing to order and installation texts does not sign you up for marketing, and we record each consent independently with its own timestamp.

Message frequency varies by order. Transactional messages are sent as your order and installation progress. Marketing messages, if you opted in, are limited in frequency.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

To opt out, reply STOP to any message. You will receive one confirmation and no further messages of that type. Reply HELP for assistance, or contact us at hello@dfwringpro.com or (469) 437-5032. Opting out of marketing messages does not stop transactional messages about an order you have already placed; to stop those, contact us directly.

We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their own marketing purposes. Your consent to receive text messages is never shared with anyone outside the service providers who send messages on our behalf, and those providers may use it only to deliver our messages to you.

• To process your order, schedule your installation, and dispatch a technician.
• To contact you about your order by text, phone, or email.
• To provide warranty and support service after installation.
• To send marketing communications, only if you affirmatively opted in.
• To meet legal, tax, and accounting obligations.

We share only what is necessary, and only with providers acting on our behalf: Stripe for payment processing, our messaging provider for texts and calls, our scheduling and CRM systems, and the certified installer assigned to your job. Each is bound to use the information only to perform that service for us.

We may disclose information if required by law, subpoena, or to protect our rights or the safety of others. We do not sell your personal information.

We keep order and installation records for as long as needed to support the warranty and to meet tax and legal obligations. Consent records — including the exact language you were shown and the timestamp — are retained for as long as we may need to demonstrate that consent was properly obtained.

• Reply STOP to any text to stop receiving that category of message.
• Use the unsubscribe link in any marketing email.
• Ask us for a copy of the personal information we hold about you, or ask us to correct or delete it, by emailing hello@dfwringpro.com.

Texas residents and residents of states with comprehensive privacy laws may have additional rights, including the right to know, to delete, and to opt out of certain processing. Contact us and we will honor applicable requests.

We use industry-standard measures to protect your information, including encrypted connections and restricted access to customer records. No system is perfectly secure, and we cannot guarantee absolute security.

This site is not directed to children under 13, and we do not knowingly collect personal information from them.

We may update this policy. The "last updated" date at the top reflects the most recent revision. Material changes affecting how we contact you will be communicated before they take effect.

DFW RingPro
Dallas–Fort Worth, Texas
hello@dfwringpro.com · (469) 437-5032
Mon–Sat, 8am–7pm CT

See also our Terms of Service.